Level 2 Service Manual6809497A97-OQ Digital Wireless Telephone CDMA 800/1900 MHz, CDMA 1X/EV-DO
10 May 15, 2006 6809501A03-OProduct Overview Q CDMA• 1.3 mega pixel camera• Multi-Media Messaging (MMS)• Dual stereo quality speakers• A
6809501A03-O May 15, 2006 11Level 2 Service Manual General OperationGeneral OperationControls, Indicators, and Input/Output (I/O) Connector
12 May 15, 2006 6809501A03-OGeneral Operation Q CDMAMenu NavigationQ telephones have a simple icon and GUI. The phone also features acus
6809501A03-O May 15, 2006 13Level 2 Service Manual General OperationA 5-way navigation key allows you to move easily through menus. Figure
14 May 15, 2006 6809501A03-OGeneral Operation Q CDMA1 Data Indicator Shows connection status. Other indicators can include:2 Message Ind
6809501A03-O May 15, 2006 15Level 2 Service Manual General Operation6 Battery Charge Indicator Vertical bars show the battery charge level
16 May 15, 2006 6809501A03-OGeneral Operation Q CDMAOperationFor detailed operating instructions, refer to the appropriate User Guide li
6809495A97-O May 15, 2006 17Level 2 Service Manual Tools and Test EquipmentTools and Test EquipmentThe following table lists tools and te
18 May 15, 2006 6809495A97-ODisassembly Q CDMADisassemblyThe procedures in this section provide instructions for the disassembly of a Q telepho
6809495A97-O May 15, 2006 19Level 2 Service Manual DisassemblyRemoving the Battery Door1. Ensure the phone is turned off.2. Slide the bat
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
20 May 15, 2006 6809495A97-ODisassembly Q CDMARemoving and Replacing the Battery1. Ensure the phone is turned off.2. Remove the battery cover a
6809495A97-O May 15, 2006 21Level 2 Service Manual DisassemblyRemoving and Replacing the Rear Housing1. Remove the battery door, and the
22 May 15, 2006 6809495A97-ODisassembly Q CDMA3. Insert the disassembly tool between the front and rear housings and rotate it at the places in
6809495A97-O May 15, 2006 23Level 2 Service Manual DisassemblyRemoving the Motor/Vibrator Assembly1. Remove the battery door, battery, an
24 May 15, 2006 6809495A97-ODisassembly Q CDMARemoving and Replacing the Antenna1. Remove the battery cover, battery and rear housing as descri
6809495A97-O May 15, 2006 25Level 2 Service Manual DisassemblyRemoving the Daughter Board1. Remove the battery door, battery, rear housin
26 May 15, 2006 6809495A97-ODisassembly Q CDMARemoving the Camera Assembly1. Remove the battery door, battery, rear housing, antenna, and daugh
6809495A97-O May 15, 2006 27Level 2 Service Manual DisassemblyRemoving and Replacing the Speaker Carrier1. Remove the battery door, batte
28 May 15, 2006 6809495A97-ODisassembly Q CDMARemoving and Replacing the Main Board1. Remove the battery door, battery, rear housing, antenna,
6809495A97-O May 15, 2006 29Level 2 Service Manual Disassembly3. Carefully remove the main board and keyboard out of the front housing. 4
6809497A97-O May 15, 2006 3Level 2 Service Manual ContentsContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30 May 15, 2006 6809495A97-ODisassembly Q CDMARemoving and Replacing the Keyboard1. Remove the battery door, battery, rear housing, antenna, da
6809495A97-O May 15, 2006 31Level 2 Service Manual Disassembly3. Insert the disassembly tool under the top of keyboard and slowly slide i
32 May 15, 2006 6809495A97-ODisassembly Q CDMA4. Remove adhesive from keyboard and main board and clean with isopropyl alcohol, if any residue
6809495A97-O May 15, 2006 33Level 2 Service Manual Disassembly7. Attach Bootstrap as shown. Apply “L” shaped adhesive to Main board and a
34 May 15, 2006 6809495A97-ODisassembly Q CDMA8. Attach the main board to the keyboard using the keyboard assembly fixture (see Figure 22). Avo
6809495A97-O May 15, 2006 35Level 2 Service Manual Disassembly12. Apply Main Board to Key Board conductive gasket as shown. 13. Replace t
36 May 15, 2006 6809495A97-ODisassembly Q CDMARemoving the Display Assembly1. Remove the battery door, battery, rear housing, antenna, daughter
6809495A97-O May 15, 2006 37Level 2 Service Manual Disassembly3. Apply a small amount of force to the lower right side of the display ass
38 May 15, 2006 6809495A97-ODisassembly Q CDMARemoving and Replacing the Keypad 1. Remove the antenna, battery cover, battery, rear housing ass
6809495A97-O May 15, 2006 39Level 2 Service Manual Phone IdentificationPhone IdentificationPersonality TransferA personality transfer is
4 May 15, 2006 6809501A03-OIntroduction Q CDMAIntroductionMotorola® Inc. maintains a worldwide organization that is dedicated to provide
40 May 15, 2006 6809495A97-OTroubleshooting Q CDMATroubleshootingTable 2. Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verificati
6809495A97-O May 15, 2006 41Level 2 Service Manual TroubleshootingProgramming: Software Upgrade and FlexingContact your local technical s
42 May 15, 2006 6809495A97-OTroubleshooting Q CDMAExploded View Diagram060165oFigure 28. Exploded View71131454122101613438353625192120383922314
6809495A97-O May 15, 2006 43Level 2 Service Manual TroubleshootingExploded View Parts List Table 3. Exploded View Parts List Item Number
44 May 15, 2006 6809495A97-OTroubleshooting Q CDMAAccessoriesTable 4. Accessories Description Part NumberPower SolutionsBattery Slim Li Ion (11
6809497A97-O May 15, 2006 Index-1Level 2 Service Manual IndexAantenna, removing and replacing 24Bbatterycharge indicator 15function 15removing
Index-2 May 15, 2006 6809497A97-OIndex Q CDMAservice policy 6customer support 6out of box failure 6product support 6shut downupon battery removal
6809501A03-O May 15, 2006 5Level 2 Service Manual IntroductionComputer Program CopyrightsThe Motorola products described in this manual may
6 May 15, 2006 6809501A03-OIntroduction Q CDMAConventionsThe following special characters and typefaces are used in this manual to emphas
6809501A03-O May 15, 2006 7Level 2 Service Manual IntroductionParts ReplacementWhen ordering replacement parts or equipment, include the Mo
8 May 15, 2006 6809501A03-OSpecifications Q CDMASpecifications General Function Specification Frequency Range 1900 MHz PCS 1931.250 -1
6809501A03-O May 15, 2006 9Level 2 Service Manual Product OverviewProduct OverviewMotorola Q mobile telephones feature Code Division Multip
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