Motorola BLE Series Instruções de Operação descarregar pdf (Página 10)

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4 Introduction

BLE*/* Installation and Operation Manual

If You Need Help

If you need assistance while working with the BLE*/* call the Motorola Technical Response

Center (TRC):

# Inside the U.S.: 1-888-944-HELP (1-888-944-4357).

# Outside the U.S.: 215-323-0044

# Online: http://www.motorola.com/broadband

, click HTML/Modem Version, click

Customer Support, then click Web Support.

The TRC is open from 8:00 AM to 7:00 PM Eastern Time, Monday through Friday and 10 AM to

6 PM Eastern Time, Saturday. When the TRC is closed, emergency service only is available on a

call-back basis. Web Support offers a searchable solutions database, technical documentation,

and low priority issue creation/tracking 24 hours per day, 7 days per week.

Calling for Repairs

If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450 for a Return for

Service Authorization (RSA) number before sending the unit. The RSA number must be

prominently displayed on all equipment cartons. The Repair Facility is open from 8:00 AM to

5:00 PM Central Time, Monday through Friday.

When calling from outside the United States, use the appropriate international access code, and

then call 956-541-0600 to contact the Repair Facility.

When shipping equipment for repair, follow these steps:

1 Pack the unit securely.

2 Enclose a note describing the exact problem.

3 Enclose a copy of the invoice that verifies the warranty status.

4 Ship the unit PREPAID to the following address:

Motorola, Inc.

c/o William F. Joffroy, Inc.

Attn: RSA #___________

1480 North Industrial Park Dr.

Nogales, AZ 85621

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Motorola BLE Series Instruções de Operação Página 10