Motorola DSR4410 Guia de Instalação Página 7

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Showtime East Digital IRD Rollout DSR 4410 Installation Instructions
3.8 Retrieving Unit Address
The Unit Address can be obtained from a sticker on the bottom of unit, on the outside of the shipping carton, or
from the front panel display. In addition, the Unit address can be retrieved through the IRD menus.
29. From main menu use the ◄► to highlight Diagnostics, press ENTER then use
button to view the Unit Address.
30. Provide Unit Address to Motorola for Authorization.
31. Once the unit is authorized, the AUTHORIZED LED should illuminate.
3.9 Calling for IRD Authorization
Motorola will administer network authorizations for your IRD Monday through Friday 8 AM to 8PM EST.
32. For authorization have your old VideoCipher Unit Address(s), new DigiCipher Unit
Address(s), user name and password (contained in affiliate letter mailed to you) and
contact Motorola via toll free, 1-866-276-4327.
A Motorola IRD Specialist will
authorize your new DigiCipher Unit Address. Showtime will de-authorize your old
VideoCipher, 5 business days after initial authorization of your new DigiCipher unit. If
you need to have the analog feed on longer, please let the IRD Rollout Center
Representative know.
4. Basic Troubleshooting tips for no DigiCipher/Signal lock
Confirm the correct signal cable (AMC 11 Vertical) is connected to the L-Band input Port 0.
In the Installation>Modulation menu, verify Mode = DCII-MAN, Symbol=19.51, Code=3/4, and
Format=combined.
Verify Input Port 0 and L-Band Freq 1075 MHz is selected in the Installation>Manual Tune menu.
For additional help contact Motorola at 1-866-276-4327.
5. Warranty Information
Motorola's Defect Return Policy requires that Motorola verify that the equipment is defective. Motorola
Standard Warranty is that if a DSR-4410 (shipped for this project) is found to be defective within 45 days from
when the unit was shipped out of the Motorola facility and needs to be replaced, Motorola will supply shipping
for the new and return of the defective unit free of charge. Prior to the Showtime signal interruption, the new
unit will not be shipped until the defective unit has been returned to Motorola. This includes the customer
sending the unit in for repair.
All information contained in this document is Proprietary to Motorola Inc. and is disseminated solely for the
convenience and support of its customers.
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