Southern LINCiDENDigital Multi-service Data-capable Phonei325 Phone User’s Guide@NNTN5837A@NNTN5837A
viDECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola, Inc.Address: 8000 West Sunrise BoulevardPlantation
90Customizing Your PhoneSetting the VolumeTo set the volume of the sound coming from thephone’s earpiece or speaker:1 From the main menu, select Setti
91Seeing the Display BetterIf your phone does not include a vibrate feature,you can still set your phone to make no sound.Scroll to Silent in step 3.S
92Customizing Your Phone• Call Duration — causes the duration of a call toappear on the phone’s display when the callends.• TTY — lets you use your ph
93Using Settings• Messages — sets the volume of messagenotifications.• Earpiece — sets the volume of sound comingout of the earpiece.• Speaker — sets
94Customizing Your Phone• Connectivity — Network ID sets the phone’snetwork IDs and their roaming options under thedirection of your service provider;
95ProfilesA profile is a group of settings saved together sothat you can apply them to your phone easily.A profile contains these settings:•RingTones—
96ProfilesSurveillance ProfileDuring Surveillance profile the following featureswill be disabled:• screen backlight• keypad backlight• speaker audio•
97Temporary ProfilesTemporary ProfilesIf your phone is set to create temporary profiles, atemporary profile is created when you makechanges to setting
98ProfilesTip: You can begin entering text from thekeypad instead of pressing A underChange.When you are finished, press A under OK.4 If you want to b
99Setting Call FilteringTo set call filtering:1 While setting options for a profile, select CallFilter.2 To set filtering options for phone calls, scr
1Getting Startedaudio jackvolumecontrolsspeaker(in back)Push-To-Talk(PTT) buttonmicrophoneaccessory connectorEmergencyGroup callbutton;speaker on/offp
100ShortcutsShortcuts lets you access most menu options bypressing a number on your keypad (1 through 9) orsaying the voice name of the shortcut. You
101Editing a ShortcutIf you do not know the shortcut number:1 From the main menu, select Shortcuts.2 Scroll to the shortcut you want to use. -or-Ifyou
102Using a HeadsetIfyouuseaheadsetorsimilardevicewithyourphone, you can set your phone to send incomingsound to the headset only, or to the headset an
103Understanding StatusMessagesYou may receive status messages under certainconditions. Before contacting Customer Care, notethe message, numeric code
104Understanding Status MessagesEnter SIM PINPlease enter your 4 to 8-digit SIMPIN code.Enter Unlock CodeAuto Phone Lock is activated.Enter you unlock
105Safety and GeneralInformationIMPORTANT INFORMATION ON SAFE ANDEFFICIENT OPERATION.READ THIS INFORMATION BEFORE USINGYOUR INTEGRATED MULTI-SERVICEPO
106Safety and General InformationPhone OperationWhen placing or receiving a phone call, hold yourradio product as you would a wireline telephone.Speak
107Portable Radio Product Operation and EME ExposureALL MODELS WITH FCC ID AZ489FT5830 MEET THEGOVERNMENT’S REQUIREMENTS FOR EXPOSURETO RADIO WAVES.Yo
108Safety and General InformationElectro MagneticInterference/CompatibilityNote: Nearly every electronic device issusceptible to electromagneticinterf
109Operational WarningsOther Medical DevicesIf you use any other personal medical device,consult the manufacturer of your device todetermine if it is
2Getting StartedTo start using youri325 phone:• Make sure your SIM card is in place.• Charge the battery.• Activate your service.• Enable security.Rem
110Safety and General InformationOperational CautionsBatteriesAll batteries can cause property damage and/orbodily injury, such as burns if a conducti
111Intrinsically Safe Radio InformationIntrinsically Safe RadioInformationThe Intrinsically Safe Approval unit refers to aproduct that has been approv
112Safety and General InformationWarnings for Radios Approved asIntrinsically SafePortable radio products must ship from theMotorola manufacturing fac
113Intrinsically Safe Radio InformationRepairA repair constitutes something done internally tothe unit that would bring it back to its originalconditi
114Safety and General Informationwill void the intrinsically safe approval of that radiounit.Accessory Safety InformationImportant: Save these accesso
115Accessory Safety Information• The cord size is 18AWG for lengths up to 100feet and 16AWG for lengths up to 150 feet.• Do not operate any battery ch
116MOTOROLA LIMITEDWARRANTYNote: FOR IDEN SUBSCRIBER PRODUCTS,ACCESSORIES AND SOFTWAREPURCHASED IN THE UNITED STATESOR CANADAWhat Does this Warranty C
117What is not covered? (Exclusions)Normal Wear and Tear. Periodic maintenance,repair and replacement of parts due to normal wearand tear are excluded
118MOTOROLA LIMITED WARRANTYSoftware NOT Embodied in Physical Media.Software that is not embodied in physical media(e.g. software that is downloaded f
119PRODUCT, ACCESSORY OR SOFTWARE, ORFOR ANY INDIRECT, INCIDENTAL, SPECIAL ORCONSEQUENTIAL DAMAGES OF ANY KIND, ORLOSS OF REVENUE OR PROFITS, LOSS OFB
3Locating Your SIM CardLocating Your SIM CardYour SIM (Subscriber Identity Module) card is asmall piece of plastic located in the SIM cardholder in th
120Limited Warranty Motorola Communication Products (International)Limited WarrantyMotorolaCommunicationProducts (International)Note: This Warranty ap
121MOTOROLA cannot be responsible in any way forany ancillary equipment not furnished byMOTOROLAwhichisattachedtoorusedinconnection with the Product,
122Limited Warranty Motorola Communication Products (International)b. Defects or damage from misuse, accident,water, or neglect.c. Defects or damage f
123settlement or compromise; andc. Should the Product or parts become, or inMOTOROLA’S opinion be likely to become, thesubject of a claim of infringem
124Patent and TrademarkInformationMOTOROLA, the Stylized M Logo and all othertrademarks indicated as such herein aretrademarks of Motorola, Inc. ® Reg
125IndexNumerics2-way radio 92seealsoPrivatecalls,groupcalls, and call alertsAAccessories 16safety 114Alpha mode 55Antenna 6attaching 6removing 6BBack
126Indexicons 32iDEN Phonebook Manager38international numbers 37searching 33showing all entries 34showing only Private IDs 34SIM card 32storing fast 3
127storingtoContacts36International numbers 44calling 44storing 37Isolated Operation 70JJava applicationsdeleting 73memory 74KKeypad 1locking 15, 93LL
128IndexPPacket data 48Passwords 93Patent information 124Pausesdialing 44storing 37Phone 1, 9active line 91care 6locking 93modem 47off 6on 6only 94set
129using 100SIM card 3, 12, 14Contacts 32inserting 14removing 15with non-i325 phones 38SIM PIN 12, 93changing 12default 12entering 12requirement 13unb
4Getting Started4 If you want to ensure the battery door does notaccidentally come off, rotate the circular piece inthe center of the release button t
130Driving Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives you thepowerful ability to communicate by voice — al
131• Your phone can perform many other functionsbesides allowing you to make and receive calls.Do not let these features distract you fromdriving. Use
5Locating Your SIM CardCharging TimesSee your battery and charger to determine theappropriate charging time.For best results, charge the batteries wit
6Getting StartedActivating ServiceThe first time you power on your phone, you mustbe in your local calling area. This activates yourservice.AntennaAtt
7Enabling Over-the-Air SecurityIf the Enter SIM PIN Code screen appears, enteryour SIM PIN. See “Entering the PIN” on page 12.Press A under Ok.When yo
8Getting StartedTo accept programming:1 When you receive a Net alert saying NewBrowser Message - Receive ProgrammingInfo,pressA under Goto.2 You are p
9Phone BasicsPhone BasicsAny time your phone is powered on, the displayprovides you with information and options.The screen shown above is the idle sc
10Getting StartedMenu KeyMany features provide context-sensitive menusthat let you access related features and actions.The S icon appears any time a c
11Phone BasicsStatus IconsStatus icons appear in the two rows at the top ofthe display. Some appear at all times. Othersappear only when your phone is
12Getting StartedSIM Card SecurityYour SIM card protects your personal information.The SIM card stores all your Contacts information.Since this inform
13SIM Card SecurityTurning the PIN Requirement On andOffWhen the SIM PIN requirement is on, you areprompted to enter your PIN each time you turn onyou
14Getting StartedInserting and Removing Your SIMCardImportant: Do not touch the gold-colored areas ofyour SIM card.Switching SIM CardsMoving your SIM
15Locking the KeypadRemoving Your SIM CardImportant: To avoid loss or damage, do not removeyour SIM card from your phone unlessabsolutely necessary.1
16Getting StartedAccessoriesTo order accessories, log on to our Web site atwww.motorola.com/store/iden or contact yourMotorola Authorized Retailer.For
17Making CallsYouri325 phone makes two types of calls: digitalcellular phone calls and Private calls. With Privatecalls, you use your phone as a long-
18Making Calls2 Press and hold the PTT button on the side ofyour phone. Begin talking after your phone emitsa chirping sound.3 Release the PTT button
19Ways to Enter CallsTo select a number from the recent calls list as thenumber you want to call:1 From the idle screen, scroll down. -or-From the mai
IMPORTANT NOTICE: PLEASE READPRIOR TO USING YOUR PHONEThe SIM card provided in this kit is intended for use withthe phone provided in this package.Los
20Making CallsUsing a Voice NameNote: This is an optional feature. Contact yourservice provider about its availability forpurchase.If you have created
21Using MuteTo turn speakerphone on or off:Press under A under Spkr. -or-Press t.Using MuteMuting calls lets you listen to incoming soundwithout trans
22LINCaroundSMLINCaround allows direct two-way phone-to-phonecommunications between two or more phonesequipped for LINCaround. You can make andreceive
23Channels and CodesExiting LINCaroundTo set your phone to network mode whenLINCaround is active:1 From the LINCaround idle screen, press m.2 Scroll t
24LINCaroundSMMaking and Receiving Code Calls inLINCaroundTo make a code call in LINCaround:1 Press and hold the PTT button. LA Transmitappears on the
25Private LINCaround CallsPrivate LINCaround CallsYou can have a private conversation with anotherperson using LINCaround. When on a privateLINCaround
26LINCaroundSMEnding a private LINCaround CallA private LINCaround call will end if there is nocommunication for 6 seconds.Note: A private LINCaround
27Setup OptionsTo turn off Direct Launch:1 From the Setup screen, scroll to Direct Launchand press A under Change.2 Select Off.Your phone now displays
28Call AlertsSending a call alert lets the recipient know youwant to talk to him or her on a Private call.When you send a call alert, the recipient’s
29Using the Call Alert QueueViewing Date and TimeTo view the date and time a call alert was received:1 From the main menu, select Call Alert.2 Scroll
30Recent CallsThe recent calls list stores the numbers of the 20most recent calls you have made and received.To view the recent calls list:1 From the
31Deleting Recent Calls3 To store the number as a new entry, select [NewContact]. -or-To store the number to an existing entry, selectthe entry.4 With
32ContactsContacts stores up to 600 numbers or addresses.Each Contacts entry can store several numbers oraddresses.InformationstoredinContactsissavedo
33Viewing ContactsNote: You can store numbers up to 64 digitslong, but every 20 digits must beseparated by a pause or wait. See“Creating Pauses and Wa
34ContactsShowing Only Private IDs and GroupsTo set Contacts to show only entries that containPrivate IDs and entries for Talkgroups and Hubs:1 From t
35Creating EntriesScroll to the Contacts type you want to assign.Press A under Select.5 To store a number or address:With the # field highlighted (or
36ContactsStoring Numbers FasterTo store numbers to Contacts from the recent callslist, see “Storing Recent Calls to Contacts” on page30.To store numb
37Checking Capacity4 Scroll to Delete Number.5 Press A under Select.6 Press A under Yes to confirm.Note: If an entry contains only one number oraddres
38ContactsWhen storing a number that you plan to use forinternational calls, use Plus Dialing:1 Press and hold 0 for two seconds. A “0”appears, then c
39Call ForwardingCall forwarding sends calls to the phone numbersyou specify. You can forward all calls to onenumber or forward missed calls to differ
iContentsGetting Started... 1Removing the Battery Door ...2Locating Your SIM Card.
40Call ForwardingTip: In some fields, you can select an option byscrolling left or right instead of pressing Aunder Change.Turning Off Call Forwarding
41Viewing Call Forwarding SettingsPress A under Search. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.8 Press A under Ok.9 R
42Additional CallingOptionsCall WaitingCall Waiting lets you receive a second call while onan active call. Call Waiting is always available,unless you
43Call HoldTo turn off Call Waiting for the next call you makeor receive:1 From the main menu, select Settings > PhoneCalls > Call Waiting.2 Pre
44Additional Calling OptionsCreating Pauses and WaitsWhile DialingYou can enter a pause or wait while dialing anumber. For more information on pauses
45Group CallsTo set your phone to call a Private ID you choose:1 From the main menu, select Settings > 2-WayRadio > One Touch PTT > Assigned
46Additional Calling OptionsMaking Group Calls1 Press #. Then enter the Talkgroup numberusing the keypad. -or-Choose the Talkgroup name from Contacts
47Using Your Phone as a ModemTo view or reset a timer:1 From the main menu, select Call Timers.2 Selectthefeatureyouwanttovieworreset.3 To view a feat
48Additional Calling Options• Circuit data — used for sending and receivingfaxes and for transferring large files• Packet data — used for small file t
49Making TTY Calls• HCO (Hearing-Carry-Over) — You type text onyour TTY device and listen to voice replies onyour phone speaker.To change mode while n
iiEditing Entries ...36Deleting Entries ...36Checking Capaci
50MemoMemoletsyoustoreanumber,makeacalltothatnumber, and save it to Contacts.To create a memo:1 From the main menu, select Memo.2 Enter the number usi
51Ring TonesTo set the ring tone your phone makes when youreceive phone calls, message notifications, or callalerts:1 From the main menu, select Ring
52Ring TonesNever Ring1 From the main menu, select Ring Tones >SilentAll.2 Scroll left or right to set SilentAll to On.Always Vibrate Instead of Ri
53Assigning Ring Tones to ContactsAssigning Ring Tones toContactsYou can set the ring tone your phone makes whenyou receive phone calls or call alerts
54Ring TonesNote: Ring tones are stored in your phone usingthe same memory space used to storevoice records. Deleting voice recordsfrees memory space
55Entering TextYou can enter text into your phone using thetraditional method of pressing a key several timesfor each character, or by pressing a key
56Entering Text2 Type a word by pressing one key for each letter.For example, to type “test” press 8378.The displayed word may change as you type it.D
57Using Numeric ModeThese icons appear in the top row of your display:When neither of these icons appear, letters typedare lowercase.Note: Your phone
58MessagesYou can receive the following types of messageson your phone:• Voice mail messages• Short Message Service (SMS) text messages• Depending on
59Message CenterMessage CenterThe message center manages your messages.All your messages are stored in the messagecenter. The message center shows how
iiiVoice Mail Messages... 60Receiving a Message...60Accessing Voice Mail fromthe Messag
60Voice Mail MessagesNote: To receive voice mail messages, you mustfirst set up a voice mail account with yourservice provider.Receiving a MessageWhen
61MOSMS MessagesNote: This feature may not be offered by yourservice provider.If your service provider offers MOSMS, your phonesends SMS messages usin
62MOSMS MessagesTo delete the message, scroll to the end of themessage and press A under Delete.To dismiss the message notification:Press A under Exit
63Creating and Sending Messagesunder Select. For more information on quicknotes, see “Using Quick Notes” on page 64.If you want to add your signature:
64MOSMS Messages3 Select Compose SMS. The message isautomatically addressed to the phone numberyou chose.4 Follow step 4 through step 8 of “Creating a
65Creating and Sending MessagesThese icons appear next to messages in theoutbox:Resending MessagesTo resend a message:1 From the main menu, select Mes
66MOSMS MessagesScroll to Unlock to unlock the message.5 Press A under Select.Managing MemoryYour text inbox, outbox, and drafts folder have aset amou
67Advanced FeaturesNote: These features may not be offered byyour service provider.Group Calls, Talkgroups, andHubsA group call is similar to a Privat
68Advanced Features2 Assign the Hub Contacts type to the entry.3 Assign the Talkgroup number as the number ofthe Hub.This creates a Hub with the same
69Emergency Group CallsSetting Talkgroup ScanTo set your phone to receive group calls from alltheTalkgroupsinaHub:1 From the main menu, select Setting
ivCustomizing Your Phone... 90Setting the Volume...90Setting Your Phone to Not Ring ...
70Advanced FeaturesUnlike other group calls, pressing the PTT buttondoes not start an Emergency Group call. PressingT starts the call. Pressing the PT
71Call Alert Status MessagesCall Alert Status MessagesYou can send call alerts that include text messagesup to 10 characters long. These messages ares
72Java ApplicationsYour phone arrives with Java applications loadedand ready to install. You can download and installmore Java applications.Note: Usin
73Resuming ApplicationsPress e.To view your suspended applications:From the Java menu, scroll to SuspendedApps and press A under Open.You can have up
74Java Applications5 Press A under Yes to confirm.6 When your phone has finished deleting theapplication, press A under Done.To delete all Java applic
75Java Applications and GPS Enabled2 Scroll to view the list of Java applications. Anyapplication that has a shortcut on the main menuhasacheckmarknex
76Java ApplicationsWhen a Java application requests access to thelocation of your phone, a screen appears informingyou.To deny this request:1 Press A
77Java Applications and GPS Enabled• Always — The application always haspermission to access the location of yourphone, without notifying you.•Ask— Wh
78GPS EnabledYour phone’s GPS Enabled feature usesinformation from Global Positioning System (GPS)satellites orbiting the Earth to determine theapprox
79Making an Emergency Call• When your GPS antenna is covered (forexample, by your hand or other object) orfacing the ground• In temperature extremes o
vMOTOROLA LIMITED WARRANTY ... 116Limited WarrantyMotorola Communication Products(International) ... 120Patent an
80GPS EnabledGPS satellite signals and network assist data, itmay take 30 seconds or more to determine theapproximate location. This time will increas
81Enhancing GPS Performance• The number of satellites used to calculate thelocation. In general, more satellites make forbetter accuracy.To calculate
82GPS EnabledTo improve accuracy and increase your chances ofa successful calculation, do the following whileyour phone is determining your approximat
83Updating Satellite Almanac DataNote: Although moving your phone at a walkingpace decreases GPS performance,moving it at the speed of a moving cardoe
84GPS Enabled•ByPermission— When an applicationattempts to view the location of your phone, youwill be prompted to give permission. However,location i
85Using GPS with Map SoftwareUsing GPS with Map SoftwareYou can use the GPS feature of your phone toprovide approximate location data to a laptopcompu
86GPS Enabled2 With the phone’s display facing up, insert thedata cable’s connector into the accessoryconnector, until you hear a click.3 Insertthedat
87Voice RecordsNote: This is an optional feature. Contact yourservice provider about its availability forpurchase.A voice record is a recording you ma
88Voice RecordsLabeling Voice RecordsWhen you create a voice record, it is labeled withthe time and date it was recorded. You can thenrename it with a
89Managing MemoryTo free more memory by deleting all unlockedvoice records:1 From the voice records memory screen, pressA under Delete.2 Press A under
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