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5 - 6 MC21XX Series Integrator Guide
During data
communication, no
data was
transmitted, or
transmitted data
was incomplete.
MC21XX removed
from cradle or
unplugged from
host computer
during
communication.
Replace the MC21XX in the cradle, or reattach the cable and
re-transmit.
Incorrect cable
configuration.
See
Chapter 2, Accessories
for cable configurations.
Communication
software was
incorrectly
installed or
configured.
Perform communication setup as described in
Chapter 3,
Synchronization
.
MC21XX does not
emit sound.
Volume setting is
low or turned off.
MC21XX may be a beeper only configuration or incorrect setting is
programmed into device.
MC21XX turns itself
off.
MC21XX is
inactive.
The MC21XX turns off after a period of inactivity. This period can be
set from one to five minutes, in one-minute intervals.
Battery is
depleted.
Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. For more information see,
Install Main
Battery on page 1-3
.
Tapping the window
buttons or icons
does not activate
the corresponding
feature.
Touch screen not
calibrated
correctly.
Re-calibrate the screen, tap Start > Settings > Control Panel >
Stylus > Calibration tab > Recalibrate or press Blue key - ESC.
The system
crashed.
Warm boot the system. To perform a warm boot, see
Resetting the
MC21XX on page 1-7
.
A message appears
stating that the
MC21XX memory is
full.
Too many files
stored on the
MC21XX.
Delete unused memos and records. If necessary, save these
records on the host computer.
Too many
applications
installed on the
MC21XX.
Remove unused installed applications from the MC21XX to recover
memory.
Table 5-1
Troubleshooting the MC21XX (Continued)
Problem Cause Solution
- MC21XX SERIES 1
- MOBILE COMPUTER 1
- INTEGRATOR GUIDE 1
- Revision History 5
- TABLE OF CONTENTS 7
- Table of Contents vi 8
- Table of Contents vii 9
- Table of Contents viii 10
- ABOUT THIS GUIDE 11
- Configurations 12
- Chapter Descriptions 13
- Notational Conventions 13
- Service Information 14
- CHAPTER 1 GETTING STARTED 15
- Install SD Card 16
- Battery Charging 17
- Spare Battery Charging 19
- Starting the MC21XX 19
- Main Battery Removal 20
- Safe System Shutdown/Re-boot 20
- Resetting the MC21XX 21
- Waking the MC21XX 22
- Getting Started 1 - 9 23
- CHAPTER 2 ACCESSORIES 25
- Table 2-1 26
- Single-slot USB Cradle 27
- Communication Setup 28
- Four-slot Charge Only Cradle 29
- Power LED 30
- Four-slot Ethernet Cradle 31
- Charging and Communication 32
- LED Charge Indications 32
- Speed LED 33
- Link LED 33
- USB ActiveSync/Charge Cable 36
- CHAPTER 3 SYNCHRONIZATION 39
- Setting Up a Sync Connection 40
- Getting Started 3 - 3 41
- Setting up a Partnership 42
- Getting Started 3 - 5 43
- Introduction 45
- Platform SDK 46
- EMDK for C 46
- Software Updates 46
- Windows CE Flash Storage 47
- CopyFiles 48
- Non-FFS Partitions 48
- Deployment 49
- Application Development 4 - 7 51
- Updating Images 52
- Application Development 4 - 9 53
- Loading Files via USB 55
- Bootloader Error Detection 58
- Table 4-1 59
- Creating a Splash Screen 60
- CHAPTER 5 MAINTENANCE AND 61
- TROUBLESHOOTING 61
- Battery Safety Guidelines 62
- Cleaning 63
- Cleaning Cradle Connectors 64
- Troubleshooting 65
- Table 5-1 66
- APPENDIX ASPECIFICATIONS 71
- Table A-1 72
- Specifications A - 3 73
- 1D Linear Decode Zones 74
- Specifications A - 5 75
- 1D Laser Decode Zones 76
- Specifications A - 7 77
- 2D Imager Decode Zones 78
- Specifications A - 9 79
- Accessory Specifications 80
- Four-slot Battery Charger 81
- MC21XX Pin-Outs 82
- APPENDIX B SPECIAL SOFTWARE 83
- CONFIGURATIONS 83
- Radio Default Power State 85
- GLOSSARY 87
- Glossary - 3 89
- Glossary - 5 91
- Glossary - 7 93
- Glossary - 9 95
- Index - 3 99
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