
Maintenance & Troubleshooting 6 - 7
Camera application
does not launch.
DataWedge
application running.
Stop DataWedge application. Tap Start > Settings > System
> Task Manager. Select DataWedge application and tap End
Task.
The MC55 does not
decode with reading
bar code.
Scanning
application is not
loaded.
Load a scanning application on the MC55. See the system
administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Place the MC55 within proper scanning range.
MC55 is not
programmed for the
bar code.
Program the MC55 to accept the type of bar code being
scanned. Refer to the EMDK or Control Panel application.
MC55 is not
programmed to
generate a beep.
If the MC55 does not beep on a good decode, set the
application to generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the MC55 low battery condition
notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
MC55 cannot find any
Bluetooth devices
nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range of
10 meters.
The Bluetooth
device(s) nearby
are not turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth
device(s) are not in
discoverable mode.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device’s user documentation for help.
There is a delay in the
Bluetooth stack
re-initializing during a
resume from
suspend.
This is normal
behavior.
No solution required.
Table 6-1
Troubleshooting the MC55 (Continued)
Problem Cause Solution
Comentários a estes Manuais